Refunds & Returns Policy

If you’re not fully satisfied with your purchase, please contact Reload Gallery by phone or email within 7 days of receipt. We will aim to work with you to reach an appropriate resolution. 

You can return any unpacked artwork for a full refund within 14 days of receipt of delivery. 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To return your product, you should mail it to: Reload Gallery, 4 Regent Street, Leamington Spa, Warwickshire, CV32 5HW, UK. 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, our original shipping costs will be deducted from your refund.

If you are shipping an item over £75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.